Across the country, coffee shops are discovering that frozen espresso drinks, affogatos, and blended specialties are driving new revenue. These offerings not only attract customers year-round but also increase ticket averages and customer satisfaction.
Electro Freeze® machines make it easy for operators to expand their menus with frozen innovations without sacrificing consistency or uptime. From compact countertop models like the CS4 (perfect for serving affogatos) to high-volume units like the 877HBRH, Electro Freeze® provides dependable, commercial-certified equipment built for beverage-heavy operations.
Why Electro Freeze® is the Smart Choice for Coffee Shops
Brewing Success: How Cultivated Coffee Blends Community and Frozen Innovation
In Kersey, Colorado, Cultivated Coffee has become a local landmark—known not just for its handcrafted espresso but for the way it brings people together. Owner, Shelby Chestnut, set out to create more than a coffee stop. With roots in her family’s century-old farm, her shop reflects agricultural heritage, education, and connection.
But what truly helped Cultivated Coffee stand out in a crowded market wasn’t just its atmosphere, it’s their unique menu offerings, including their frozen coffee drinks known as Granitas.
From Breakdown to Breakthrough
Like many independent coffee shops, Shelby started her operation with a small, inexpensive slush machine to serve blended espresso drinks. It worked, until it didn’t. After just a few months, the machine couldn’t handle the demand. Repairs became constant, parts were expensive or impossible to find, and the downtime resulted in lost sales.
That’s when Shelby was recommended to reach out to Electro Freeze Colorado, the authorized distributor of Electro Freeze® in Colorado. Owner of Electro Freeze Colorado, Paul Cervantes, brought a loaner 812H to keep her shop running while they discussed long-term solutions. Within a week, Shelby invested in an Electro Freeze 877HBRH; a refrigerated hopper, commercial-grade frozen beverage machine designed for reliability, consistency, and volume.
“We made this product that customers loved, and we couldn’t serve it to them because our machine kept breaking,” Shelby shared. “Paul made it happen. We had a new Electro Freeze® machine arrive quickly, and it’s been a fantastic investment. The quality is better, the consistency is better, and we can finally keep up with demand.”
More Than Just a Machine
The Electro Freeze® 877HBRH has allowed Cultivated Coffee to serve smoother, more consistent frozen espresso drinks that customers keep coming back. Shelby says the texture is “softer and less chunky,” and the reliability means no more lost sales or constant maintenance calls.
But for her, the difference goes beyond performance.
“We’ve gotten more than just a machine; we’ve gotten incredible customer service and support,” Shelby said. “Paul’s the first person I call when I need help. It feels like I have 24-hour support. That kind of partnership means everything.”
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